Returns & Exchanges
At Another Cotton, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't quite right, we offer free returns and exchanges on all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the unwashed, unworn garments with original tags attached into the original shipping mailer or a secure box of your choice.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring no previous barcodes are visible.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.